Accessibility Options - Support | Amazon Games (2023)

Accessibility Options - Support | Amazon Games (1)

Lost Ark Support

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Support

Lost Ark

Technical

Accessibility Options

Accessibility Options

Lost Ark offers a variety of accessibility options that can improve your gameplay experience.

First-time User Experience

After starting Lost Ark for the first time, you must select a region, select a world, and create your character. After creating a character, you can set the following Accessibility options:

  • Orientation of mouse click and keyboard layout. If playing with a Gamepad controller, the buttons can be remapped after starting the prologue with a controller connected.

  • Turn photosensitive animations on or off. If Photosensitivity mode is selected, animations with high areas of flashing light will be limited or reduced where possible.

Tip: You can access the Accessibility settings in-game at any time, after completing the first prologue cutscene.

Vision Accessibility Options

Color Blindness Filters

If you have certain types of color blindness, you can apply color filters to help distinguish in-game elements from the environment. Lost Ark provides color filters to support Protanopia, Deuteranopia and Tritanopia vision. The intensity of the filter is also adjustable.

Accessing the Color Blindness settings:

  1. While in-game, press the ESC key on a keyboard (or RB+Menu button on a Gamepad controller) to bring up the Game Menu.

  2. Select the Settings gear icon in the bottom center of the menu.

  3. Select the Accessibility tab.

  4. Under the Video Accessibility section, there are two options:

    • Colorblind Filter: Use the dropdown menu to select a filter:

      • Inactive

      • Red - Protanopia

      • Red Green - Deuteranopia

      • Blue Green - Tritanopia

    • Color Filter Intensity: Use the slider to change the intensity of the hues in the applied filter.

The following screenshots demonstrate the differences in each filter:

Protanopia

Deuteranopia

Tritanopia

Photosensitivity Mode

If you're sensitive to certain patterns and visual events, Photosensitivity Mode can help limit certain flashing animations in gameplay combat. You can turn Photosensitivity Mode on or off after starting your first character, or using Settings in-game.

Accessing the Photosensitivity settings:

  1. While in-game, press the ESC key on a keyboard (or RB+Menu button on a Gamepad controller) to bring up the Game Menu.

  2. Select the Settings gear icon in the bottom center of the menu.

  3. Select the Accessibility tab.

  4. Under the Video Accessibility section, select or deselect Photosensitivity Mode.

  5. Select Apply or OK and the filter automatically applies to the game.

Tip: Some cutscenes will still have flashing animations. In those cases, subtitle text warning of the flashes and a Skip Cutscene button will be displayed.

Communication Settings

Chat Settings - Adjust your chat font size, chat window opacity, and the text color for 15 different system and community chat options. You must complete character creation to access these settings.

Note: Some chat types are only available after reaching certain levels in game, such as level 50 to join a raid.

Accessing the Chat settings:

  1. While in-game, press the ESC key on a keyboard (or RB+Menu button on a Gamepad controller) to bring up the Game Menu.

  2. Select the Settings gear icon in the bottom center of the menu.

  3. Select the Community tab.

  4. Select the Chat tab.

Visual Settings

To access the Visual settings, go to the Video section of the in-game settings. You can adjust the following settings as needed for optimal gameplay visuals:

  • Adjust the HUD text from between 80% to 110% of the default size.

  • Disable screen shake effects during skill usage.

  • Resolution, Brightness, and FX Settings.

  • Quality of textures, shadows, characters, and particles.

  • Anti-aliasing, Indirect Shadows, Window Border, and Cursor Locking.

Accessing the Visual settings:

  1. While in-game, press the ESC key on a keyboard (or RB+Menu button on a Gamepad controller) to bring up the Game Menu.

  2. Select the Settings gear icon in the bottom center of the menu.

  3. Select the Video tab.

Hearing Accessibility Options

Voice Language

Lost Ark's default voice language is based on the language set in Steam when the game launches, if the language is English, French, German or Spanish. The voice language can be changed in-game after logging into a character.

Accessing the Voice Language settings:

  1. While in-game, press the ESC key on a keyboard (or RB+Menu button on a Gamepad controller) to bring up the Game Menu.

    (Video) How Accessible Were 2020's Biggest Games?

  2. Select the Settings gear icon in the bottom center of the menu.

  3. Select the Audio tab.

  4. Using the Select Voice Language dropdown, select either English, French, German, Spanish or Korean. Note: You can use the original Korean voice with English, French, German, or Spanish text, but Korean text isn't supported.

Audio Type Prioritization

Use adjustable sliders to choose which audio type to prioritize relative to the other game elements. These audio types can be muted or adjusted:

  • Master Volume

  • System Voice

  • UI

  • Background (BG) Music

  • Dialogue

  • Ambient Noise

  • SFX

Accessing the Audio Type Prioritization settings:

  1. While in-game, press the ESC key on a keyboard (or RB+Menu button on a Gamepad controller) to bring up the Game Menu.

  2. Select the Settings gear icon in the bottom center of the menu.

  3. Select the Audio tab.

  4. Select a preset to prioritize either Music, Ambient Noise, SFX, or Dialogue, or use the sliders to adjust or mute each audio type.

Voice Chat

Voice chat is available for group activities such as Guilds, Raids, PvP, and other events.

Accessing the Voice Chat settings:

  1. While in-game, press the ESC key on a keyboard (or RB+Menu button on a Gamepad controller) to bring up the Game Menu.

  2. Select the Settings gear icon in the bottom center of the menu.

  3. Select the Audio tab.

  4. Scroll down to review all Voice Chat customization options. You can:

    • Change the Speaker Volume and Mic Volume.

    • Switch the Voice Input Mode between Push to Talk or Always On.

    • Turn on Auto-Join Voice Chat, which is turned off by default.

    • Alter the Voice Chat HUD Opacity, which overlays the game activity.

Audio Settings

The Audio settings tab contains Voice Language selection, Audio Type Prioritization, and Voice Chat settings. It also includes individual adjustment slides and mute selection boxes for these audio types:

  • Master Volume

  • System Voice

  • UI

  • Background Music

  • Dialogue, Ambient Noise

  • SFX

Other options in the Audio tab include changing the Sound in Background and skill Cooldown Alert(s).

Speech-to-Text Settings

You can activate Lost Ark's Speech-to-Text (STT) feature to transcribe voice chat into text.

(Video) Accessible gaming on Xbox and Windows

Activating Speech-to-Text (STT):

  1. While in-game and before joining any voice chats, press the ESC key on a keyboard (or RB+Menu button on a Gamepad controller) to bring up the Game Menu.

  2. Select the Settings gear icon in the bottom center of the menu.

  3. Select the Community tab.

  4. Select the Chat tab.

  5. Scroll down to the bottom to locate the STT Channel Settings dropdown and select Activate.

  6. Apply the settings and close the menu.

  7. When you join a raid, lobby, or party, you will have the option to choose voice chat. If STT is activated, the chat window in the bottom left of the game screen transcribes what is audible in voice chat. Transcriptions will appear in the tab related to the voice chat activity.

Note: Guild Voice Chat doesn't currently support STT.

Mobility Accessibility Settings

Keyboard Hotkeys

You can change the orientation of your mouse and keyboard after your initial character creation. Input modes and hotkeys can also be modified in-game after your character has passed the prologue cutscene.

Remapping keyboard and mouse hotkeys:

  1. While in-game, press the ESC key on a keyboard (or RB+Menu button on a Gamepad controller) to bring up the Game Menu.

  2. Select the Settings gear icon in the bottom center of the menu.

  3. Select the Hotkeys tab.

  4. Select individual lines and replace them with your preferred input button for most basic controls, sailing, skills, and item interactions. Note: Some hotkeys are currently locked due to game design limitations, including:

    • Move

    • Pick up

    • Interact

    • Attack

    • Interact 1

    • Interact 2.

Controls and Display

You can use the Controls and Display menu to turn customization options for visibility of in-game enhancement, notifications, and UI elements on or off.

Accessing the Controls and Display settings:

  1. While in-game, press the ESC key on a keyboard (or RB+Menu button on a Gamepad controller) to bring up the Game Menu.

  2. Select the Settings gear icon in the bottom center of the menu.

  3. Select the Gameplay tab.

  4. Select the Controls and Display tab.

  5. Scroll through the menus to customize settings to your satisfaction. Options include:

    • Combat Settings: Auto Move, Cursor Aim, Skill Screen Shake, and Skip Dungeon Cutscenes.

    • Quickslot Settings: Left-click, Right-click, and the Stronghold HUD.

    • Keyboard Control Settings: Toggle Control Mouse with Keyboard to entirely replace your mouse input with a full keyboard, or customize the in-game cursor speed and acceleration sensitivity.

    • Mouse & Gamepad Control Settings: Choose your Cursor Control Method or select the Snap-To Cursor Function.

Gamepad Options

Lost Ark officially supports Gamepad controllers connected through Steam. Xbox controller visuals are used for in-game UI and tutorials. Alternate input controllers may be able to be used, but hotkeys may be locked to the officially supported input modes.

Remap controller hotkeys:

  1. Connect a Gamepad controller to your PC and confirm that Steam recognizes it, before launching Lost Ark.

  2. While in-game, press the RB+Menu button on your controller (or ESC on a keyboard) to bring up the Game Menu.

  3. Select the Settings gear icon in the bottom center of the menu.

  4. Select the Gamepad tab.

    (Video) Xbox Accessibility Features for Low Vision and Blindness Tutorial

  5. Select individual lines and replace them with your preferred input button. Some are currently locked due to game design limitations.

  6. You can also customize Gamepad vibration levels for the following:

    • basic attacks

    • critical attacks

    • back attacks

    • head attacks

    • counter attacks

    • trade skills

    • looting

Controller Settings

Controller: Additional Function Settings

On-screen Virtual Keyboard

While using a Gamepad controller, you can bring up an on-screen virtual keyboard. You can use the virtual keyboard to play entirely with the controller input method and still participate in text and chat activities.

The keyboard automatically opens when you're using a Gamepad controller and puts cursor focus into a text entry field, such as a chat window. The text entry field is exclusively for typing messages, not for inputting game commands, and can't be remapped.

To navigate the keyboard after it's open, use the following the controller mapping:

  • B Button (B) = Space Bar

  • D-pad = Keyboard Navigation

  • Joystick Movement = Keyboard Navigation

  • Left Bumper (LB) = Scrolls left incrementally through text

  • Left Stick Click (LS) = Not Mapped

  • Left Trigger (LT) = Swaps Keyboard Context

  • Menu Button = Not Mapped

  • Right Bumper (RB) = Scrolls right incrementally through text

  • X Button (X) = Confirm text entry

  • Y Button (Y) = Backspace

Note: There is currently no way to permanently dismiss the on-screen keyboard when playing with a controller, even if you also have a keyboard connected.

For accessibility issues or feedback related to accessibility in Lost Ark, please submit a web ticket.

Need more help?

Forums Contact Us

FAQs

What are accessibility features? ›

Accessibility features are designed to help people with disabilities use technology more easily. For example, a text-to-speech feature may read text out loud for people with limited vision, while a speech-recognition feature allows users with limited mobility to control the computer with their voice.

Does New World have color blind mode? ›

New World Support

Accessibility features such as color blindness filters, text size, text-to-speech, and speech-to-text can be enabled while playing New World. From the home screen click the cogwheel icon in the top-right corner. Tip: If you've already loaded into a world, press Esc and then click Settings.

How do I report an issue in the New World? ›

To report a player or company outside of chat: Press O to bring up the Social menu and then search for the player (or a player in the company you want to report) by name. Mouse over the player and then click Report. Select a reason for the report, provide a description of the violation, and then click Submit.

What are accessibility features in games? ›

Developments such as dedicated controllers have helped drive accessibility in gaming forward, with some features now commonplace. Broadly, these options include being able to remap controls, adjust sensitivity and difficulty settings, and enable subtitles or text narration options.

What is a good example of accessibility? ›

Sometimes, we're asked, "What is an example of accessibility?" An example of accessibility would be any content or functionality that is fully available to and usable by people with disabilities. This may refer to individual elements, features, or the whole web experience.

How are colorblind people born? ›

Color blindness that's present from birth results from problems with the cones in the retina. This happens because of problems in the genetic information passed from parents to their child. An abnormal gene can cause certain types of cones to develop incorrectly or not develop at all.

Who was the first colorblind person? ›

Abstract. John Dalton described his own color blindness in 1794. In common with his brother, he confused scarlet with green and pink with blue. Dalton supposed that his vitreous humor was tinted blue, selectively absorbing longer wavelengths.

Do colorblind people have an advantage? ›

Shockingly, being colorblind has its advantages. The University of Edinburgh discovered that individuals with red-green colorblindness are better at seeing camouflage. Color can actually impede our ability to detect patterns and textures.

Why do pros use colorblind mode lol? ›

We have implemented a mode for players that are affected by deuteranopia (red-green colorblindness), so they can better distinguish between friendly and enemy health bars as well as spell effects during gameplay.

Can colorblind people play games? ›

While there are many games the colorblind can play, there is also a slew of them that are not as they are based on seeing color and the developers fail to offer a fix. It can lead to extreme frustration, random guessing, and rage quitting as the colorblind are held back by something they can't control.

Why do people play in color blind mode? ›

The 'colorblind mode' is just, for the normal human eye, another color. 'colorblind mode' is made so that people who are colorblind can see the color better. It does not effect eye vision negatively in any way.

How can I report a game? ›

Let us know if you see an app or game that doesn't follow the Google Play Developer Program Policy.
  1. Open the Google Play Store app .
  2. Go to the detail page for an app or game.
  3. Tap More. Flag as inappropriate.
  4. Choose a reason.
  5. Tap Submit.

How can I get the New World for free? ›

If you have a Steam account, it means you can request access to the open beta for free. Amazon is making servers available in North America, Europe, Australia, and South America. And as it's Steam, downloading and installing the game will happen automatically once you've been accepted into the beta.

How do I report an online game? ›

Visit the FBI's Internet Crime Complaint Center (IC3).

Even if the gambling activity itself is primarily occurring in a physical location, you still can use the IC3 website to report the activity if it has an online component.

What is the purpose of accessibility option? ›

Hardware and software technologies that help visually or physically impaired people to use the computer. For example, the Accessibility Options control panel in Windows provides keyboard, mouse and screen options for people who have difficulty typing or seeing the screen.

What is accessibility Short answer? ›

Accessibility is the practice of making information, activities, and/or environments sensible, meaningful, and usable for as many people as possible. A common example of accessibility that we have all likely encountered, is in the context of architectural design. Consider the “accessible entrance” to buildings.

What are the three types of accessibility? ›

Types of Accessibility Issues

Visual (e.g., color blindness) Motor/mobility (e.g., wheelchair-user concerns) Auditory (hearing difficulties)

What are the four types of accessibility? ›

The Web Content Accessibility Guidelines (WCAG) are organized by four main principles, which state that content must be POUR: Perceivable, Operable, Understandable, and Robust.

How do you write a good accessibility statement? ›

What to Include in an Accessibility Statement?
  1. The level of web accessibility your website currently provides.
  2. A description of additional accessibility tools that are available.
  3. Any known limitations or areas of the website that are inaccessible.
  4. Contact information for reporting accessibility difficulties.

What are the 5 standards of accessibility? ›

Currently, there are five AODA standards:
  • The Information and Communications Standards.
  • The Employment Standards.
  • The Transportation Standards.
  • The Design of Public Spaces Standards.
  • The Customer Service Standards.
13 Jan 2020

How long do colorblind people live? ›

The life expectancy of a color-blind person is normal. There are no other abnormalities associated with the condition.

Do fully colorblind people exist? ›

If you have complete color blindness, you can't see colors at all. This is also called monochromacy, and it's quite uncommon. Depending on the type, you may also have trouble seeing clearly and you may be more sensitive to light.

Are dogs color blind? ›

Human eyes have three types of cones that can identify combinations of red, blue, and green. Dogs possess only two types of cones and can only discern blue and yellow - this limited color perception is called dichromatic vision.

What color people see first? ›

On the other hand, since yellow is the most visible color of all the colors, it is the first color that the human eye notices. Use it to get attention, such as a yellow sign with black text, or as an accent.

Is Colorblind from Mom or Dad? ›

Males have only 1 X chromosome, from their mother. If that X chromosome has the gene for red-green color blindness (instead of a normal X chromosome), they will have red-green color blindness. Females have 2 X chromosomes, one from their mother and one from their father.

Which billionaire is color blind? ›

Bill Gates turns 64: From being colour-blind to bookworm, here are 5 lesser-known facts about the billionaire.

Are colorblind people intelligent? ›

There Are Plenty of Successful Colorblind People Out There

Intelligence is linked to the ability to ignore distractions, and colors can affect our concentration, while people with color deficiency have fewer problems with colors and get distracted less than other people.

Is being colorblind a disability? ›

Although considered only a minor disability, slightly fewer than 10% of all men suffer some form of colorblindness (also called color deficiency), so this audience is very widespread. Colorblind users are unable to distinguish certain color cues, often red versus green.

Can you be a surgeon if you're colorblind? ›

By taking greater care and the fact, that there are many diagnosis not involving colors, it is widely accepted that your colorblind doctor performs as well as a non-colorblind medic. There are also not really any serious errors known based on a misjudgment of a doctor suffering from a color vision deficiency.

What is deuteranopia? ›

Deuteranopia refers to red-green color blindness. This is the most common type of color vision deficiency, and it's usually genetic.

How can you improve colorblindness? ›

There's no cure, but special glasses and contact lenses can help. Most people who are color blind are able to adjust and don't have problems with everyday activities.

Are there blind gamers? ›

Saylor is legally blind with a condition called nystagmus, which causes him to have extremely blurry vision. But that doesn't stop him from enjoying and discussing games — not to mention helping make them better for other disabled gamers through his work as a consultant.

How do blind gamers play? ›

Screen narration tells the user what is happening visually on the screen, while navigation assistance tools allow the player to determine their distance from objects and enemies.

What is the best color for a colorblind person? ›

Blue (and orange)

Note that the color that looks the most the same for people with normal vision and readers with red-/green-blindness (the most common types of colorblindness) is blue. “Blue is the safest hue.” If you want red- and green-blind readers to perceive color as you do, choose blue.

Do blind people see red as green? ›

Instead of seeing green and red as distinct colors, the person sees them as being very similar, thus the resulting color confusion and other frustrations. Color blindness is caused by a change or reduction of sensitivity of one or more of the light-sensitive cone cells in the eye.

What is color blind mode in games? ›

When a player turns on the Colorblind mode, the dots have symbols overlayed on them in order to identify dots that are the same color. These symbols do not have a particular meaning within the game, and thus are only used to indicate the difference in color on the dot.

Does colorblind mode affect your eyes? ›

Most kinds of color blindness don't affect the sharpness of your vision. Often the only problem is trouble seeing different colors. If you have a rare and severe form of color blindness, you only see shades of black, white, and gray (achromatopsia).

Can you sue a game? ›

Yes, under certain circumstances. You may have a dispute relating to the purchase or use of a game, such as a bad install or a problem with in-game gameplay.

Is fixing games a crime? ›

Players caught match-fixing generally are banned and cannot match-fix as a player anymore even absent criminal punishment. In esports, however, players banned from one game have sometimes returned to esports through another game, where they might match-fix again.

Can you sue games for false advertising? ›

Yes, there are laws that forbid companies from misleading consumers with deceptive product labels or false advertisements. An attorney can help you determine the laws under which you can file a false advertising lawsuit in your state.

Is Amazon's New World free? ›

Although New World is free to play after the initial purchase, it does possess an in-game store. Players can spend real money on a variety of cosmetic items as well as quality of life tools such as XP boosters. However, making use of the in-game store is entirely optional on the part of the player.

Do you have to pay a monthly fee for New World? ›

Does New World require a monthly subscription? New World does not have a monthly subscription fee. This means that once you purchase the game, there are no ongoing costs or fees to play it.

Do people still play New World? ›

With its boom and bust start, however, what is the current player count for New World looking like in November 2022? Amazon Games New World continues to bring in a large player count daily.

Can you sue an online game? ›

Yes, but you have a steep battle. First, the terms of use of most video games require you to agree to binding arbitration and a limitation on any recoverable damages. Those contract provisions are broad enough to include any claims you might bring for gaming addiction.

Who regulates online gaming? ›

The Treasury Department and the Federal Reserve Board must develop jointly and prescribe regulations requiring payment systems to identify and block or otherwise prevent or prohibit the acceptance of payment for internet gambling transactions.

Who governs online games? ›

The American Gaming Association's (AGA) Responsible Gaming Statutes and Regulations Guide is a centralized collection of the statutes and regulations addressing responsible gaming in the 34 states and the District of Columbia with commercial casinos, sports betting or internet gaming as of August 31, 2022.

What are accessibility options and what it needs? ›

Hardware and software technologies that help visually or physically impaired people to use the computer. For example, the Accessibility Options control panel in Windows provides keyboard, mouse and screen options for people who have difficulty typing or seeing the screen.

What is the use of accessibility option? ›

The Accessibility Menu is a large on-screen menu to control your Android device. You can control gestures, hardware buttons, navigation, and more. From the menu, you can: Take screenshots.

How can we improve accessibility? ›

30 Web Accessibility Tips
  1. Add proper alt text to images. ...
  2. Use headings properly. ...
  3. Create accessible PDFs. ...
  4. Know when to use PDF. ...
  5. Use ARIA landmarks. ...
  6. Add labels to form fields. ...
  7. Group related form fields together. ...
  8. Markup tables appropriately.

What are 3 essentials for accessible content? ›

Checklist for accessible content
  • Always use plain English.
  • Use a font that's easy to read.
  • Write unique page titles.
  • Use headings to structure your content.
  • Use descriptive text for links.
  • Always add text alternatives (alt text) to images.
  • Use tables only for tabular data.
16 Apr 2021

Why is accessibility so important? ›

Everyone benefits from accessibility. Accessible design improves access to information on the web for individuals with and without disabilities. Well-designed, accessible web sites expedite the delivery of information and services.

How do you identify accessibility? ›

5 Quick Ways to Self-check the Accessibility of a Website
  1. Check alt text for images and other non-text content. ...
  2. Check for closed captions and transcripts on videos. ...
  3. Check color contrast. ...
  4. Make sure your site is keyboard-friendly. ...
  5. Make sure your site can be zoomed without loss of content or functionality.
3 Apr 2019

What is standard accessibility? ›

Website accessibility standards break down to four basic principles: Perceivable, Operable, Understandable, Robust. The following overview includes limited examples for the sake of providing an "overview".

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